Full refund

A full refund is available within 14 days of payment if the material has not been downloaded. More favorable terms on a product page take precedence.

Partial / not eligible

Once the material file has been downloaded, refunds may be limited due to the nature of digital content. Exceptions are made for material defects that prevent normal use.

Procedure

Email [email protected] with your order number from My Page. Processed within 3 business days.

Effective: 2026-09-03